Help and Support Title

Help and Support

Whatever you need, we'll help point you in the right direction.

Support Hub Row 1

FAQS

Answers to questions you might have about Avant Money Products.

FAQs

Card and Loan Applications

Need help with a new card or loan application? Find answers here.

Application FAQs

Self-service

There are many ways you can manage your account with Avant Money.

Self-service options

Support Hub Row 2

Digital Card Services

Freedom to manage your credit card accounts from wherever you are.

Digital Card Services

Security

We take the protection of your personal information seriously.

Security Centre

Mortgage Forms and Guides

Find forms and documents to help your mortgage application journey.

Mortgage forms

Support Hub Row 3

Enhanced Support

We have a range of supports to help our customers. Find out more.

Enhanced Customer Support

Direct Debits

The easiest way to keep on top of your payments.

Direct Debit Payments

Mortgage Arrears

Worried about keeping up your repayments? We are here to help.

Mortgage arrears resolution process

Support Hub Row 4

Managing Debt

Concerned about Card and Loans repayments. There are options.

Managing debt

Glossary of Terms

Help to understand information you may have received from us.

Glossary

Fees and Charges

Fees & charges that may apply to your loan or credit card.

Fees and Charges

Support Hub Row 5

Open Banking

A better experience when applying for Avant Money products.

About Open Banking

Trusted Contacts

Do you want to add someone you trust to your account? Find out more.

Trusted contacts

Get in Touch

Useful numbers for getting in touch about your loan, card or mortgage.

Contact us

Support Hub Row 6

Complaints

We aim to ensure that your issue is dealt with in a fair and balanced way.

How to make a complaint

Apple pay

Add your Avant Money credit card to your Apple Wallet today.

Apple Pay

Google Pay

Add your Avant Money credit card to your mobile device today.

Google Pay