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Need a hand?
We’re here to support you however we can. You may find answers to many of your questions below.

Support cards and Loans

Credit Card FAQs

Take a look at our most frequestly asked questions
to find the answer to your problem.

Loan FAQs

Find out about our personal loans and
more to guide you on your way.

Mortgages and App Row

Mortgages FAQs

All you need to know about starting on your
Avant Money Mortgage journey.

Application FAQs

Help with your Credit Card or Personal Loan application journey.
(See Mortgages FAQs for Mortgage application queries).

Further Useful resources

Further useful resources (Credit Cards & Personal Loans)

Here are some other pages that may help you find out what you need to know.
Uploading your documents

Useful hints and tips on how to use our document portal.

3D Secure

Find out how 3D Secure makes your online shopping safer.


Find out what PSD2 is and what it means for you.


Useful numbers for getting in touch about your loan, card or mortgage.


We are continuing to offer support to our customers as the effects of Covid-19 continue to impact our society. Find out more.