Financial Difficulty Title

Financial Difficulty

Credit cards and loans

If you are experiencing financial difficulty, there are many steps you can take to help ease the situation. We recommend that the first thing you do is carry out a review of your financial circumstances.

Budgeting:

You can use the free budget planner located on www.ccpc.ie which is the Competition and Consumer Protection Commission website. Under the Money Tools section, select Budget Planner. This will allow you to work out what you are spending your money on and compare this with your income.

Alternative Support:

You can also visit websites such as www.mabs.ie which is the Money Advice and Budgeting Service (MABS). They offer valuable information and advice on saving money and dealing with debt. If you have insurance, such as payment protection insurance, depending on your policy details, you may be able to make a claim.

Assistance is also available through the Insolvency Service of Ireland:

Online: www.backontrack.ie
Phone: 01 764 4200
Freetext: GETHELP to 50015

Contact Us:

If you have concerns, you can call us with the details of your financial situation on 0818 211 784. We are here to help, and our team will be happy to discuss the options available to you.

Our team is available:

Monday to Friday: 8am-8pm (not including Bank Holidays)
Saturday 8am-2pm

FAQ Title Mort

Frequently Asked Questions

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Are there any resources available to help me reduce my spending?

Websites such as consumerhelp.ie and switcher.ie offer a free service where you can compare household expenses (gas, electricity, home and mobile phone, broadband, and mortgage). This may help reduce your spending.

If you would like us to help you review your financial situation you can use our Income and Expenditure form. Just print, complete and return it to us at:

Avant Money Customer Assistance Team,
Dublin Road,
Carrick on Shannon,
Co. Leitrim.

How can I reduce what I already owe?

If I owe money, what charges may apply?

If your account falls into arrears, you will be subject to the following default charges:

A €10 fee will apply each time your monthly payment has not reached your loan account in cleared funds by the payment date. We will add this default charge directly to your account.
Fees that may be charged in the event you miss a payment on your credit card are:
- Late fee: There will be a charge of €15.24 each time your minimum payment has not reached your account in cleared funds by the payment due date. Your minimum payment must be cleared in your account to remain within the terms and conditions of your Avant Money agreement. Accounts with payments received after the due date shown on your statement are subject to late fees.
- Over limit fee: There will be a charge of €12.70 if your account has gone over its credit limit at any time during that statement period. This is a once-off fee during a statement period.

What happens if I don’t address my arrears?

If you do not address your arrears, you may receive late payment charges, your account could be restricted, and your debt may be transferred to a third-party agency. In some cases, we may offset other accounts you hold with us or consider legal action as a final action.

Please contact us as soon as possible so we can help you find a solution and avoid these steps.