Security Centre

Avant Money has become aware of fraudulent calls being made to consumers about potential fraud on their card accounts. The calls appear to be coming from a range of numbers, however these numbers do not belong to Avant Money and are most likely being spoofed*

Callers are pretending to be Avant Money Fraud team representatives in an attempt to trick you into disclosing your security credentials and any onetime passcodes in order to authorise transactions for their use. If the caller claims to be one of our employees and you have reason to doubt their identity, hang up and, if possible, use a different phone and dial the telephone number at the back of your credit card to check if an agent from Avant Money tried to contact you.

*A hoax or trick

Don't get caught out :

• Never provide the one-time passcode (OTP) by telephone, text message or email to another person.
   
• Avant Money will never ask you for your card details or your my.avantmoney.ie login information, regardless of the situation.
   
• Avant Money will never ask you for a 3D secure OTP, answers to a security question or acceptance of a push notification to cancel a fraudulent transaction.
   
• Avant Money will never request you click on a link via email or text message to login to your Avant Money account or provide any personal security information.

Anyone who is concerned they have provided personal information in response to a fraudulent text message , or if you receive an SMS confirming an OTP for adding your Card to a Google or Apple Pay eWallet, or an SMS confirming the addition of your card to an eWallet and this was not you, contact us immediately.

Avant Money has become aware of a third party claiming to offer Avant Money products. Avant Money do not use intermediaries for loans or credit cards. (We do use brokers for Mortgage applications however).

All applications for loans or cards should be made directly with Avant Money.

It is likely that this third party is involved in Advance Fee Fraud. This is where a firm convinces you to pay an upfront fee to apply or disburse a credit product.

Credit providers regulated by the Central Bank of Ireland are not allowed to charge any administration fees to apply for a loan. If you are dealing with a regulated provider, you will never have to pay a fee up front before getting a loan, or have to pay a fee to ‘release’ the loan or loan documentation. If you are asked to pay a fee, you should not use that provider as it is likely to be a scam. If you share your payment details with these providers, you are at risk of losing significant amounts of money.

Do your research beforehand: Warning signs on a provider’s website to indicate it is a possible scam are:

• The provider does not state it is regulated by the Central Bank of Ireland.

• A promise of quick loan turnarounds that try to push you into making a quick decision with limited information.

• It says there will be no ‘credit checks’ or guarantees to give loans to people with bad credit.

If you’re considering the use of an intermediary, please be sure to first confirm the firm is regulated to determine if the company or individual is appropriately authorised to operate as an Credit firm. The list of authorised firms is available at registercentralbank.ie . The Central Bank of Ireland can also be contacted about such companies on (01) 224 4000.

Please visit the Central Bank of Ireland’s regulated financial service providers/collective investment schemes listing. A list of all warning notices issued to date on unauthorised firms is also available on the website: Warnings and Alerts | Central Bank of Ireland. It could save you and your monies, if you spot a scam before it is too late.

Avant Money has become aware of fraudulent calls being made to consumers about potential fraud on their card accounts. The calls appear to be coming from a number 01 2308 414 however this number does not belong to Avant Money and is most likely being spoofed.*

Callers are pretending to be Avant Money representatives in an attempt to trick you into disclosing your security credentials in order to authorise transactions for their use. If the caller claims to be one of our employees and you have reason to doubt their identity, hang up and, if possible, use a different phone and dial the telephone number at the back of your credit card to check if an agent from Avant Money tried to contact you.

*A hoax or trick

Avant Money has become aware of fraudulent calls being made to consumers about potential fraud on their card accounts. The calls appear to be coming from a number +353 191 28001 however this number does not belong to Avant Money and is most likely being spoofed*

Callers are pretending to be Avant Money representatives in an attempt to trick you into disclosing your security credentials in order to authorise transactions for their use. If the caller claims to be one of our employees and you have reason to doubt their identity, hang up and, if possible, use a different phone and dial the telephone number at the back of your credit card to check if an agent from Avant Money tried to contact you.

*A hoax or trick

Avant Money has become aware of fraudulent calls being made to consumers about potential fraud on their card accounts. The calls appear to be coming from our customer services number 0818 211 784 however this number is being spoofed* and is an inbound number only (staff cannot make outgoing calls fro this number). 

Callers are pretending to be Avant Money representatives in an attempt to trick you into disclosing your security credentials in order to authorise transactions for their use.

*A hoax or trick