Signing confirmation

You've finished signing!

You'll receive an email with the completed
mandate attached.

Next steps list Docusign

Next steps:


Within the next 7 business days you will receive a confirmation letter by email to advise the Direct Debit was set up successfully.


If the Direct Debit can’t be set up, due to an issue with the information provided, we will contact you by email


Please note it can take some time for the direct debit to become active and you may need to make additional payments if it is not active by your payment due date.

Other products

Please note: If you have multiple accounts, you will need to complete the Direct Debit mandate for each one.

Credit card online debit debit mandate

Personal Loans online direct debit mandate

Mortgages printable direct debit mandate